About Me:

Without even knowing it I have really been in this wonderful travel industry all my life! We travelled extensively as children, teenagers and now of course as an adult.

My love and interest as a young adult began during my year as an International Exchange Student to Thailand. I speak, read and write Thai semi fluently and have a special love for this amazing country.I then ventured off as a backpacker at the age of 22. I was to be gone for a year. Oops, 10 years later and dozens of countries visited, I returned! This explains why I love the industry I work in!

I have been selling travel in various capacities for around 20 years. My experience ranges from living in South Africa for 10 years and Wholesaling & Tour Leading for a company selling the Indian Ocean Islands (Comoros and Mauritius) and Bahamas, incorporating Tour Leading for groups to these destinations. Whilst living in Johannesburg I studied part time (whilst working) to graduate with a Diploma in Travel & Tourism plus a Certificate in Travel Agency Competence. With this Diploma in hand, so continues my journey and love for what I do.

I also worked for Qantas in Johannesburg, South Africa, servicing all Travel Agents & Consumers whilst travelling around the country to educate about Australia & Qantas. This role also included taking consumers and travel agents to Australia on educational trips as their Tour Leader.

Within Australia my employment has ranged from Inbound Conferencing. I acted as their conference sales person and Tour Leader. I have also worked for Hotels promoting and selling space for weddings, conference, local meetings and corporate accommodation. I also worked for another big airline here in Australia selling Malaysia as a holiday destination as well as airfares to the rest of the world. I actually took a break from travel for a while by working in the Fitness Industry selling fitness of course! I started up their Corporate Fitness department for them......BUT missed travel too much so I came back after a year or so. I actually fell into the Retail side of this industry by pure chance and how fabulous a chance this has been. I know I will be here for a very long time.

Whatever job I have taken on it has always involved sales and customer service. Even as a youngster doing “pocket money” jobs....I was always servicing customers. It is something I was born to do!

I have visited many parts of this beautiful world and they include: United Kingdom, Europe, South Africa, Australia, Malaysia, Thailand, Fiji, America, Comoros Island - Indian Ocean Islands. I have travelled by plane, boat, bicycle, by foot, ferry, car, horse cart, truck and by horse. I have jumped off buildings & statues, I have snow and water skied, I have hitch hiked, I have stayed with local families, I have eaten many different foods, I have stayed in youth hostels, caravans, hotels, on beaches under the stars, I have travelled. Isn’t life wonderful!

SERVICES PROVIDED

At TravelManagers we provide a unique professional travel service. A service that can come to you, in the privacy of your home or office or at a cafe, wherever it suits. As a business owner I pride myself on providing a service that you will remember and will come back for. As a Personal Travel Manager I have chosen to provide my clients with a 7 day service during our planning stages, then it continues to be a 24/7 service whilst you are away on your trip be it business or leisure. If there are any changes to itineraries or schedules or other travel arrangements, I am the contact used and I will in turn notify you. This leaves you free to concentrate on your trip away – be it overseas or within Australia. You may also use my name and contact details to give to family as an emergency contact.

With technology on our side, there are many ways of us staying in contact: Email, mobile/office phones, Skype, Facebook, Twitter and fax.

I enjoy providing the total travel experience for you which includes:

Over 20 years of working in the travel industry
Only one travel professional looking after you
General advice and sound knowledge
Internet research
Local, Domestic or International Travel Bookings
All  Airfares – domestic & international
All Tours – escorted or independent
Travel Insurance
Family Travel
Group Bookings – Schools, Business Incentives, Sporting, Special Interest
Corporate Business Travel
Honeymoons, including bridal registry and Destination Weddings
Special Anniversaries / Getaways
Car Hire – including motorhomes/car leasing
Accommodation
Cruises
Rail Passes & Tickets
Visa Information & Visa Processing Services
Travel Gift Certificates

Airlines I have flown with:

International:

Malaysia Airlines
Singapore Airlines
Thai Airways
Air Pacific
V Australia
Qantas
Turkish Airlines
British Airways
South African Airways

Domestic & Other:

Virgin Blue
Qantas
Jetstar
Tiger Airlines
American Airlines – within USA
Delta Airlines – within USA
Air Pacific – within Fiji
Thai Airways – within Thailand

CLIENT TESTIMONIALS

Penny has been an absolute gem when it comes to arranging travel for both ourselves and our family abroad.  All of our transactions have been handled with ease due to Penny’s efficiency, knowledge and professionalism. Although there is an abundance of internet sites available to book your travel these days, there is nothing like having the personal service of a travel agent who can take the worry out of all the little things that need to be organized.  My time is too valuable and life is too short to be surfing the Net for the best deals when I know that it only takes one phone call to Penny and she is on to it straight away.There are some things that you should leave to the experts, and one of those is your travel arrangements. I say, leave it with Penny! - Tammy Lockyer

I would like to take this opportunity to thank you for all your assistance in helping Samantha and I book and plan our upcoming trip to Europe and the UK. I have found your service to be very prompt, efficient and professional. It was good to know that if I emailed you with a question I could expect a prompt reply.
Your knowledge and experience of the industry has been invaluable to Sam and myself, as we really had no idea what to look for, in particular with the selecting of a European Tour. We really valued your input to our decision process. Thanks again for making the process so smooth, and for sharing in our excitement!!
We will be certain to recommend your services to any family member, friend or acquaintance who is looking to travel in the future - Andrew Skinner

I have always planned my own trips as I thought it was easier and cheaper and just too hard to explain  to someone else what we wanted to do.I recently asked Penny to plan a trip for us and  we were very surprised  at how easy she made things and the good deals she was able to get.I was extremely happy with Penny's helpful and  friendly attitude and would have no hesitation to do the same thing with future trips. I also have recommended Penny to others, and know that they too are very pleased to have had Penny plan their special holiday. Nothing has been too much trouble and everything has been done in an extremely professional manner - Helen King,Director- BlackSilver Master Painters

Penny Hall and Travel Managers Australia have supplied me their services since 2008 for all my international travel requirements.Penny has the unique ability to understand my needs in a changing market, she listens to my requirements and I can bounce ideas and problems off her.Her time urgency, professionalism, cost and efficiency is impeccable. I have no hesitation in recommending Penny and Travel Managers Australia to anyone seeking these types of services - John Boag, Commercial Manager, Bond Offshore Helicopters

Penny - Without you we would not have been able to achieve what we did, your help and assistance is undoubtedly invaluable.Your insight was extremely helpful - Greg

Thank you very much for your great support for our local and international travel needs. Whilst our requirement weren't always easy (e.g. organising a 9 seater car overseas) and changing bookings your service was very efficient and you understood our special requirement. I was very impressed with your always friendly manner and focus on finding cost effective solutions. Not only would I book with you again, but I have also recommended you to our friends in the area. Once again thank you for your help and we will contact you again should we decide to relocate back to Australia - P Becker