About Me:
My first taste of travel, was as a child, being taken on many and varied family holidays, both overseas, and on road trips within Australia. It quickly made sense to make a career out of something you enjoy – travelling, and gaining the education and personal growth that comes along with visiting different places, experiencing different cultures, and meeting people from all walks of life, all over the world. And what a positive and great job to do – creating, planning and selling people’s dream holidays!
My career in the exciting travel industry, began in 1992, when I studied at Jetset Travel Training College, Melbourne, and achieved my Diploma in Travel – in both International and Domestic.
My first position was working for Greyhound/Pioneer coaches, at their Franklin Street, Melbourne coach terminal. Then my 10+ years of travel agency experience began a few years later, initially starting out as a Domestic travel consultant, and working my way up to International travel consulting, plus Assistant Manager and Senior Sales Consultant’s roles.
It was during this time, that I was nominated for the prestigious travel industry award, the Avis Travel Agent’s Scholarship of Excellence (in Customer Service), in 1999. Voted on by highly respected travel industry peers and reputable judges, I took out the Victorian title, and was an Australian finalist.
I’ve has also won numerous “top seller” awards with various wholesalers, which sell a diverse range of products, to different target markets, of varying interests and ages, such as retirees, families, schoolies, adventure travellers, solo travellers, couples, students etc.
Having travelled extensively to 30 countries to date, and around most of Australia, I pride myself on my great geographical product knowledge, customer service and rapport that I have steadily built up with my clients, many of whom are now repeat clients and have become good friends over the years.
I like to ensure that your stress is taken away – not just whilst you are on holiday, but throughout the whole planning process of your travel arrangements, from the first quote, to the day you return home after your memorable trip. I create and organise all of your travel arrangements with enthusiasm – as if it were my own holiday I am in the process of planning.
So on that note, it’s suffice to say that I look forward to the next phase and chapter of my life: travelling more, but this time with my family; continuing to build up a successful business with TravelManagers; and relishing the opportunity to be of help, providing advice and great customer service to you, when you next wish to plan your travel arrangements!
Just remember this: I’d love to tell you where to go!
“The world is a book, and those who do not travel, read only a page"
Services Provided:
- Personalised, good old-fashioned Customer Service, via phone, email or a visit
- Extensive Geographical Product Knowledge
- Corporate and/or Leisure travel
- Domestic & International Travel Itinerary planning, advice & creation
- Point to Point & Round-the-World Airfares
- Coach Tours
- Day Tours & Sightseeing Tours
- Adventure Tours
- Self-Drive Holidays
- Accommodation
- Car Hire, Motorhome Hire & Car Leasing
- Cruises
- Rail
- Ski Holidays
- Sporting Event Tickets, Worldwide
- All-Inclusive Holiday Packages
- Group Bookings – Corporate & Leisure
- Special Occasions: e.g. overseas weddings, romantic getaways, special anniversaries, honeymoons etc.
- Travel Insurance
- Visa Information & Visa Processing Services
- Bridal Honeymoon Registries
- Gift Certificates
Specialties:
Selling both international and domestic packages, especially packages geared towards couples, honeymooners, family holidays, exotic wedding locations and coach touring.
Qualifications, Awards and Accreditations:
- Diploma of Travel – Travel Consultant International Operations (Jetset Training College)
- Fares & Ticketing I & II
- ICCA – International Cruise Council of Australasia Accreditation
- Avis Travel Agents Scholarship of Excellence – Victorian State Winner & Australian Finalist, 1999
- Sabre, Amadeus & Galileo airline reservation systems’ trained consultant
- Western Australia Holiday Specialist
- South Australia Expert
- Great Southern Rail Specialist
- Princess Academy – Princess Cruises Specialist
- Captain Cook Cruises – Small Ship Cruising Specialist
- Disney Parks, Resorts, Cruise Line Specialist
- Royal Caribbean International Cruise Specialist
- Hawai’i Destination Specialist
- Oman Specialist
- California Specialist
- Top Seller Awards with Insight Vacations, Contiki Holidays, Sunlover Holidays & Creative Holidays
- Winner – “New Business of the Year” – 2010 Casey Business Awards
- Finalist – “Business and Professional Services Award” – 2010 Casey Business Awards
Customer Testimonials
"Thanks for all of your lovely work on both my HK & NZ trips! Everything went very smoothly, thanks to you." – Karen, Mulgrave
"All arrangements were made promptly and we had a fantastic holiday." – Brian & Liz, Mentone
"Very friendly and efficient." – Michael, Glen Waverley
"We did indeed have a great holiday and the arrangements you put in place ran smoothly, without a hitch. Once again, thanks for your help."
– Margaret & Arthur, Mount Waverley
"Thanks heaps for organising the trip – it went very well." – Bonnie, Mulgrave
"Thanks for helping with organising such a wonderful hotel! We were pleasantly surprised upon checking into our hotel room. There, on the shiny black marble ground was a double love heart made from rose petals. On the table was a bottle of champagne in an ice bucket as well as a honeymoon cake with ‘happy honeymoon’ written on it. We may have a few more trips planned this year, so will be getting in touch with you, if they have a green light!
– Sunnie & Daphne, North Ryde
"Just a quick note to let you know we had a great time in Pattaya. Everything went well, the flights were fine, transfers to and from the hotel were very good, as were the transfers to the golf, etc.,were excellent. The hotel was especially good. We called it our sanctuary after spending the day in the hubbub of Pattaya. So we would all like to thank you for making our holiday so great, we couldn’t have asked for anything better. Once again, thank you!"– Jean & David, Sandhurst
"Had a great holiday thanks to your terrific planning, hotel was great!" – Jacqueline & Robert, Sandhurst VIC
"My family would like to give you a huge THANKYOU for helping us organise our holiday. You gave us great advice when we needed it and answered all the questions we asked. We will be recommending you to our friends and family as it made the holiday fantastic knowing what and where we were going. Once again, Thankyou." Tania – Carrum Downs
"The trip to Noosa booked by Nicole Edgar through TravelManagers met my expectations in every way. From quoting, booking and travelling it was an easy ride all the way. We had a fabulous time in Noosa and would happily go there again." – Wendy, East Bentleigh
"Nicole was so helpful and the process of booking was so easy" – Amy, North Dandenong
"Nicole did a wonderful job in arranging this holiday, and was always available to help with difficult issues in planning suitable itineraries and departure times. At our final meeting before leaving Australia, Nicole had arranged all our tickets, tours, timetables and transfers in chronological order, all clearly marked for easy identification, and presented in a very smart travel wallet. She had also enclosed a small card with useful foreign phrases (from her own personal items) just in case we needed it! We left Australia full of confidence that all would go well...which it did!" – Gordon & Carla, Dingley Village
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