About Me:
I want my clients to relax from the planning stage through to returning from their holiday, and I do everything I can for things to go smoothly. I have helped clients re-route last minute, and made travel arrangements in German and Italian. Travel should be no worries and I don't like clients to see me sweat-- I save it for triathlons. I completed the Australian Ironman Triathlon at Forster twice and competed in the Olympic Distance Triathlon World Championships, 2007. Like the gratifying challenge of a triathlon, training to be a good travel agent is ongoing. I began with hospitality management-- running a bed and breakfast in the Swiss alps and managing a bar and restaurant at a Sydney hotel. I went to the University of New South Wales for my Bachelor of Commerce in Marketing and Hospitality Management, and also got a TAFE Diploma in Travel and Tourism. My clients inspire me with their generous testimonials and support for the awards I’ve won: the Number 1 Consultant-Atomic Region at Flight Centre, a Top Ten Award from TravelManagers, and a recent nomination for Travel Weekly’s Best Travel Consultant- Pacific Islands, 2009. I like to give back to the local community and am a sponsor of Engadine Triathlon Club
Achieving Commodore Status in Princess Cruise Academy certifys me as an expert Cruise Professional. 
As a Commodore I join an exclusive group of Travel Agents. Travel agents who reach this top level in the Princess Academy program have completed 25 courses to become a cruising expert.The knowledge I've gained makes me a more valuable resource for my clients, and enables me to recommend the very best vacation which matches all of their needs.
Services Provided:
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Travel planning and itinerary Creation
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Flight and accommodation reservations ( Domestic and international)
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Car Leasing and Rental including Motorhome and Scooter Rental
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Cruising – Domestically and Abroad
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Rail products- Domestically and internationally
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Greyhound Bus Passes
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Coach touring
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Day tours, sightseeing passes
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Adventure travel
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Travelex Cash Passport
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Visa processing service
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Qantas Frequent Flyer Bookings and upgrades
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Bridal Registries
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Sports tickets- eg Baseball, Grid Iron
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Ski Holidays
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Tri Travel Triathlon Tour packages.
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Conferences
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Group Travel
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Gift Certificates
Specialties:
I do all I can to give the most sincere and informed advice possible. After their trips clients give me suggestions, and I continuously research and pour over travel guides. I also write a monthly newsletter called the Scenic Planet. I frequently go on educationals--from Botswana to Las Vegas to Bali. Cruises, Club Med, Contiki tours... and have done many of the itineraries I set out for others. I aim to simplify things and be a one-stop shop. My clients seem to appreciate it because many have been with me for over a decade.
I guess you can say I also specialize in dealing with disaster. My funniest story is probably about a client who phoned because he forgot his passport and was going to be late for his flight. I immediately called the check-in desk and alerted them that he would be late (past close). The client made the flight!
Customer Testimonials
'Just back from yet another wonderful trip organised by travel managers.
Thanks again for your great organisation.'
- Kate Rowe
'Had an absolute ball so thank you for your hard work in arranging all our travel details. It certainly makes things a whole lot better when things go smoothly.'
- Kim, Matt, Lilli and Ava!
'Let me take this opportunity to thank you once again for organizing our holiday, it was wonderful… we were so glad that we took your advice in choosing a cabin with a port-hole rather than an inside one… Once again thanks allot for everything. We are now patiently waiting for our Grandchild to be born and will look forward to doing another holiday with you in the future.'
- Christine & George
'Travel plans were perfect and everything went well in that regard. Thanks for everything and when I get my feet on the ground we will start planning our next 'jaunt'.'
- Noeline and Ron
'Just wanted to let you know we had a fantastic time on Lindeman Island. Thanks for everything.'
- Lesley
'All your arrangements have worked perfectly. We cannot praise either British Airways or American Airlines highly enough. Your arrangements with the wheelchairs have been excellent. As we suspected, it whisked us through Immigration and Customs in the US in about 2 minutes, after the transfer from the plane. We were both taken through the crew area. We had to wait for the luggage!'
- Michael Sinclair
'I thought I would take this opportunity to write to you and send you a big thanks for the memorable trip that you organised for me to Western Europe, United Kingdom and Ireland. Everything was great and I had no major dramas thanks to your advice and our forward planning.
I really appreciated you changing my flight to Paris so I could catch the final stage of the Tour De France and this highlights your obliging friendly nature, coupled with your attention to detail and personal services which sees your clients receive outstanding service. I wish you and your family all the best and I would not hesitate to book my next trip with you Kim.'
- Tito Machado Jnr
'We were so thankful for your help with all our holiday planning, couldn't have done it without you.'
- Mel
'Had a wonderful trip, riding was as you said sensational, scenery beautiful, great company and our tour hosts very professional. Would thoroughly recommend to anyone interested in riding. Thanks again for all your help.'
- Greg
'Thank you so much for all your organising - Emirates was great. During my long stopover there on the way back they organised for me to go to their restaurant buffet and have as many meals there as I wanted. I wasn't actually hungry, but it was great to get away from the crowds sleeping on the ground!'
- Annabel Anker
'The holiday was fantastic. Mike and I had a great time.
Thanks for all you help with organizing our trip. Everything worked out great.'
- Kylie
'Thanks for your welcome home note and also for your help, everything went smoothly (except Bass straight). Will be in touch later in year re further trips.'
- Bryan & Jean
'The food was good, plenty of it but very expensive for what it was $25 - $30 for main meals even up to $35 which was very overpriced for what it was. You did very well with the food and beverage package. A lot of people did not have it and some only had the food and not beverage. It would have been a very expensive holiday if we had to pay for the food/drinks. Thanks so much Kim, you did very well.'
- Lin and Charles Lovely
'Yes we all arrived home in one piece and “holidayed and partied out”.
Thanks for faxing the hotel confirmation to Quebec; I think my brain was frozen.
Lucky for travel insurance – yes you need it skiing, but Kieran’s accident was not a direct result of skiing rather him slipping in the hot-tub and cutting his back on a tile!!! 7 stitches and $795 later he was back skiing as crazy as usual 2 days later.
Our holiday was so enjoyable and we’ll have fond memories of it forever, it was made so much easier due to your expert knowledge and advice. I’ve already started thinking where we can go next – you’ll be the 2nd to know (I better tell John first) I have already recommended you to many people.'
-Marie
'Just arrives back from our holiday to Tasmania. We had the best time! 16 days was perfect, enough time to see all the attractions and a chance to kick back and relax and enjoy. Prepaying for many tours and admissions was a great idea, it was very busy and having pre-paid tickets meant we never had to line up. Thanks again Kim we had one of our best holidays.'
- Anne & Bruce Ryan
'I wanted you to know how much we enjoyed the tour and everything about it - the Tri travel guys were fantastic and everything went fantastically well. We couldn't hope for a better group of people and the organisation was spot-on. Thank you so much for organising everything so well, I can't think of anything I would change if we were to do the same trip again. We had a fantastic time and made lots of new friends from all over the world. We were actually the 'token Aussies' for most of the tour. Thanks again, and perhaps I will see you soon at a race somewhere. We will be in touch again.'
- Murray
'Just a short note to let you know we had a great holiday.
Thank you so much for arranging the holiday for us, we thoroughly enjoyed it.
We had an added extra bonus of being able to take in some of the practice for the Red Bull air race which was really great. We are now looking forward to deciding where our next holiday will be and will get in touch then so you can do a good job again.'
- Kay and Geoff Stolzenberg
'We had a fantastic time while overseas. All the flights and connections went really smooth. We would just like to thank you for arranging our holiday.'
- Dexter family
'Thank you, we had a fabulous time in Kota Kinabalu so thank you for all your help.'
- Ritsa
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